Manage your brand reputation
Stream mentions of all your brands or specific products in one feed
Learn how customers perceive your brand and whether the brand image you project matches their actual experiences and feelings toward your products.
Measure and protect your public reputation
Use tone of voice insights and advanced sentiment analysis to stay in tune with your public reputation. Keep an eye on it over time and receive real-time reports directly in your inbox.
Successfully detect and contain crisis situations
Trigger notifications on sudden spikes in your mentions and stay ahead of negative publicity, product-related issues or customer complaints.
Keep up with evolving consumer needs
Analyze online conversations, comments or forums to identify customer’s preferences or pain points. Get inspiration for product improvements and anticipate customer demands.
Increase brand awareness with AI assistant Synthia
Use Synthia’s recommendations for your brand’s next steps and promotional activities to drive first and repeat purchases.
Discover trends with industry and competitor monitoring
Get a complete market overview by tracking industry-specific topics and competitors. Keep up with the next big thing and market new products or improvements in response to industry demand.
