Monitor mentions across the web and social media
Monitor mentions of different brands, products or product categories
Streamline all your mentions in one single feed, and filter by topics, location, sentiment, influence score or more. Get real-time, scheduled updates directly in your inbox.
Get insights into hashtag reach and influence
Analyze the popularity of your campaigns or collaborations and break down their performance by sentiment, channels, location, or more. Download reports in just one click.
Get insights into online to offline customer experience
Learn your customers’ experiences with your online versus brick-and-mortar store. Discover opportunities for a seamless shopping experience by aligning your online and offline strategies with customer demand.
Measure and protect your public reputation
Generate quick brand insights with AI assistant Synthia through precise tone of voice and sentiment detection. Analyze sentiment further by channels, influential media, or over time.
Successfully detect and contain crisis situations
Filter negative mentions to discover potential negative publicity and customer complaints. Trigger alerts on specific topics so you can address concerns quickly and mitigate the impact on your reputation.
Compare your market position with your competitors
Stream all competitor news, media coverage and social media activities in one feed. Analyze your competitor landscape and measure your brand visibility with Share of Voice.